# BidCentral BidCentral helps vehicle-auction businesses manage auction accounts, bidding workflows, payments, shipping, and reporting in one platform. ## Capabilities - Centralized auction account management - Vehicle bidding and purchase workflows - Payment and transaction tracking - Shipping coordination - Business reporting and operational visibility ## Frequently asked questions ### How often is data updated? BidCenttral fetches and updates all account data every 60 minutes, ensuring you have the most current information about your accounts, vehicles, and invoices. ### What is BidCentral? BidCentral is a comprehensive platform for managing all your Copart and IAAI auction accounts in one place, providing oversight on purchases, bills, documentation, and customer access. ### What is BidCentral? BidCentral is a comprehensive platform for managing all your Copart and IAAI auction accounts in one place, providing oversight on purchases, bills, documentation, and customer access. ### Can I assign customers to specific accounts? Yes, BidManager allows you to assign multiple customers to specific accounts and track their activity, giving you complete oversight of who has access to which accounts. ### What pricing plans are available? We offer flexible pricing plans including a free trial, basic plan for small businesses, professional plan for growing teams, and enterprise solutions for large organizations. ### How does BidManager help prevent missed payments? BidManager sends automated alerts for upcoming and overdue payments, provides a centralized view of all invoices across accounts, and allows you to mark invoices as paid to maintain accurate records. ### Can I see the purchase history for specific customers? Yes, BidManager provides detailed purchase histories for each customer, showing which vehicles they have purchased through which accounts, making customer management and tracking much easier. ### Can I change the password of my auction accounts? Yes, BidManager allows you to change the password of your accounts. You can do this by clicking the Change Password button on the account page. ### Is my account data secure? Yes, we use industry-standard encryption and security measures to protect your account data. All connections are encrypted and we never store your auction account passwords in plain text. ### What browsers are supported? BidManager works on all modern browsers including Chrome, Firefox, Safari, and Edge. We recommend using the latest version of your preferred browser for the best experience. ## Contact - Email: info@bidcentral.io - Phone: Monday - Friday: 9:00 AM - 6:00 PM
Saturday: 10:00 AM - 2:00 PM
Sunday: Closed